There's no doubt about it: A Carrier Factory Authorized Dealer is different. And, he or she is a dealer who makes a difference... in customer comfort, customer satisfaction and in the local community. But, "different" isn't enough. What makes a Carrier Factory Authorized Dealer stand out is the unparalleled performance the company offers - true excellence in every aspect of operations, marketing, product solutions and technical know-how.

When a dealer becomes a Carrier Factory Authorized Dealer, the distinction will pay off again and again - not only due to continual dedication, but especially the unique and powerful differentiation of the 100% Satisfaction Guarantee.

Factory Authorized Dealers make a difference by:

• Stocking, advertising and promoting only Carrier products for the AOR market
• Ensuring that at least 50% of their technicians that approve each service and installation are factory certified by NATE
• Demonstrating a commitment to continual improvement through two full days of Carrier training every two years
• Offering a one-hundred percent Customer Satisfaction Guarantee on all installations
• Displaying Factory Authorized Dealer decals on all vehicles
• Registered in the Dealer Locator
• Meeting Carrier and distributor business practice guidelines
• Comply with all local distributor requirements for FAD eligibility
• Other criteria as required by the distributor

The Factory Authorized Dealer endorsement promotes the best of the best, providing a distinction in the marketplace that rewards dealers for their drive and determination - for carrying forth the vision and values exemplified by Carrier - and for launching Carrier into a second century of leadership. Your local dealer has been given the distinct honor of being a Factory Authorized Dealer for all of these very reasons. They have always made it their goal to exemplify a drive and determination that leads to exceptional customer service.

The Factory Authorized Dealer distinction communicates to the consumers a dealer who embodies excellence - who delivers on the promise day in and day out. This high distinction represents a set of standards and integrity that your local dealer honors and the customers will trust.

The Factory Authorized Dealer distinction is not for those who are willing to settle for the status quo. It's only for those willing to lead the way. The criteria to make the cut are challenging. There is no higher honor as a Carrier dealer and that is why your local dealer is the best choice for all of your heating and cooling needs.

For more information about Factory Authorized Dealers, visit www.hvacpartners.com or www.Carrier.com.